In today's data-driven landscape, essential insights are hidden contained within every client interaction. Leveraging the power of deep intelligence (AI), businesses can now automatically process call transcripts to discover actionable business intelligence. AI-powered tools can pinpoint customer sentiment, flag key trends, and even anticipate futu

HMRC's Code of Practice 9 (COP9) outlines the framework for how taxpayers can successfully resolve tax disputes with HMRC. It provides a clear system for handling these matters, aiming to achieve fair and equitable outcomes for every parties involved. Fundamental elements of COP9 include: Communication with HMRC through formal channels. Duration